Frequently Asked Questions
Q? How can I change something in my order?
A. If you need to change something your order, please contact us immediately. We usually process orders within 2-4 hours, and once we have processed your order, we will be unable to make any changes.
Q? How can I pay for my order?
A. We accept Visa, MasterCard, and American Express credit and debit cards for your convenience.
Q? Can I track my order?
A. Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production same day after your order is placed. Same day dispatch if orders are placed before 2pm. You will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.
Q? Can I return an item?
A. Please visit our Returns & Exchanges page for more information.
Q? How long will my order take to be delivered?
A. Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within 5 business days.
Q? Do I need an account and what are the benefits?
A. It's not required to create an account. But, having an account provides easier checkout, the ability to create and send a wishlist, and a customized shopping experience.